Support
How can we help?
Browse the topics below or send us a message and we'll get back to you within one business day.
Account & login
Trouble signing in or managing your account settings.
Finding a provider
Questions about the matching process, search results, or session history.
Provider onboarding
Setting up your business profile, AI Ranking, or verification process.
Billing & payments
Provider subscription charges, payment issues, or refund requests.
Privacy & data
Requests to delete your data, GDPR inquiries, or privacy policy questions.
Report a bug
Something not working as expected? Let us know so we can fix it.
Response time
Our team is available Monday – Friday, 09:00 – 18:00 CET. We aim to respond to all inquiries within one business day.